To start the return process for your order, please enter your email address or phone number and the order number below.
*SALE PRODUCTS ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- Uploading Images is mandatory, Please Upload 2 images
1-Showing the product itself
2-Showing the tags intact with the product
- You will get a confirmation email followed by a call from our representative once your product has been picked up.
What items are returnable?
You can return your items within 15 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging, with the labels intact.
Free gifts or promotional items are not returnable!
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- PREPAID ORDERS ARE ELIGIBLE FOR A REFUND
- FOR COD ORDERS -
YOU NEED TO SHIP THE PRODUCT BACK TO US AT THE ADDRESS MENTIONED BELOW FOR A FULL REFUND
A DEDUCTION OF RS150 WILL BE MADE FROM THE REFUND AMOUNT IF YOU WANT US TO PICKUP THE PRODUCTS
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- The entire process from the product being picked and refund being credited will take 7-15 working days.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and you’ll be sent a CashGram link via Cashfree to redeem your refund with your desired bank account .(You need to input the bank details in which you wish to receive the refund, the amount will be credited in 3-5 working days)